Conversational AI
for Letting Agents
Drowning in viewing requests and vague maintenance issues? RezX uses AI to engage tenants over phone, WhatsApp, and SMS, handling their enquiries with human-like precision. Free up your team to focus on high-value tasks.
Hear RezX In Action
RezX Voice AI can chat with your tenants over the phone in real-time, 24/7 in multiple languages. Give it a try and hear for yourself.
COMMON QUERIES YOU CAN ASK:
My heating won't turn on
My boiler shows an error code
There's a leak in my home
I'd like to view this property
Powerful Features for Property Management
Unified Comms
Many Tenants, One Inbox
WhatsApp, email, SMS and more
Take Control
Property managers can take over WhatsApp chats from the AI
Branded WhatsApp
Message landlords, tenants and contractors from a WhatsApp Business account with your agency name and logo
GDPR Compliant
No tenant data on staff personal WhatsApp accounts
Conversational AI
Voice AI
Tenant calls answered by human-like voice
Available 24/7
Tenants get answers outside office hours
Multi-lingual
AI engages tenants in their preferred language
Audit Trail
Access all call transcripts and recordings
System Integration
No double entering of data, sync with your PMS or CRM
Automated Property Maintenance
Deep Troubleshooting
Works with tenants in realtime to try and resolve issues
Appliance Manuals
Looks up answers in appliance manuals for tenants
Home Maintenance Education
Teaches tenants about their responsibilities
Accurate, Efficient Answers
Over a decade of historic work orders and phone calls to used to refine RezX
Automated Pre-Qualification
Prioritise Applicants
Calls and messages via portals are pre-qualified and prioritised
Instant Affordability Assessment
RezX handles many employment and income types, offers alternative options; guarantor, rent upfront, etc.
AI Learns Prioritisation Preference
1-click feedback helps RezX improve it's prioritisation decisions to your team's preference
General Enquiries Handled
Applicant questions about your listings are instantly answered 24/7
"Our 81 year old tenant was able to troubleshoot her hot water issue and get a work request raised by RezX over the phone; if she can use it then anyone can."
Lisa Forrester
Lettings Manager, Jeffries & Dibbens Lettings
Our Mission
To re-imagine property management, unlocking operational efficiencies through AI-led innovation that reduces environmental impact and maximises investor returns.
Ed Gain, Founder
With 20 years of experience as a private landlord and in PropTech, Ed has a deep understanding of the challenges letting agencies face. During his years working at Zoopla, he worked closely with dozens of estate and letting agencies. As a landlord himself, Ed appreciates the balance between technology and personal service, and believes that AI needs to be applied thoughtfully to achieve efficiency without losing the personal touch vital in real estate.
