Conversational AI for
Property Maintenance
Drowning in property maintenance issues? RezX engages tenants over phone and instant chat to troubleshoot and solve their issues with human-like precision. Free up your Property Managers to focus on high-value tasks.
Hear RezX In Action
RezX Voice AI can chat with your tenants over the phone in real-time, 24/7. Give it a try and hear for yourself.
COMMON QUERIES YOU CAN ASK:
My heating won't turn on
My boiler shows an error code
There's a leak in my home
My dishwasher's stopped working
Powerful Features for Property Maintenance
Unified Comms
Many Tenants, One Inbox
WhatsApp, email, SMS and more
Take Control
Property managers can take over WhatsApp chats from the AI
Branded WhatsApp
Message landlords, tenants and contractors from a WhatsApp Business account with your agency name and logo
GDPR Compliant
No tenant data on staff personal WhatsApp accounts
Conversational AI
Voice AI
Tenant calls answered by human-like voice
Available 24/7
Tenants get answers outside office hours
Multi-lingual
AI engages tenants in their preferred language
Audit Trail
Access all call transcripts and recordings
System Integration
No double entering of data, sync with your PMS or CRM
Automated Property Maintenance
Deep Troubleshooting
Works with tenants in realtime to try and resolve issues
Appliance Manuals
Looks up answers in appliance manuals for tenants
Home Maintenance Education
Teaches tenants about their responsibilities
Accurate, Efficient Answers
Over a decade of historic work orders and phone calls to used to fine-tune RezX
"Our 81 year old tenant was able to troubleshoot her hot water issue and get a work request raised by RezX over the phone; if she can use it then anyone can."
Lisa Forrester
Lettings Manager, Jeffries & Dibbens Lettings
Our Mission
To re-imagine residential property management by building an Artificial Property Manager that delivers exceptional operational efficiency. Property managers save time. Tenants get faster repairs. Contractors have fewer wasted trips. Landlords get better asset protection.
Ed Gain, Founder
With 20 years experience as a private landlord and in PropTech, Ed has a deep understanding of the property maintenance domain. During his years working at Zoopla and Checkatrade, he worked closely with dozens of letting agencies and tradespeople, understanding their challenges and the nuances in their field of work.
